SaaS Cloud Computing – What Is It Really?

Whether you know what SaaS is, or are new to it, it’s worth taking a closer look. It's worth understanding the implications.

SaaS stands for “Software as a Service”. This is a type of “Cloud Computing” where the computing environment you use is run [...read more...]

SaaS Cloud Computing - The Hype, The Truth and The Wardrobe

Last evening I had a long chat with the MD of a SaaS (Software as a Service) business. His company specialises in Service Management for larger businesses with 20-500 engineers out in the field. If his SaaS system goes down, thousands of engineers would be left twiddling their thumbs. His customers' businesses would literally grind to a halt. That's "business critical"!

He had taken his company's on-premise solution and converted it to run in the cloud. His customers have the luxury of sitting down with their SaaS provider to cover the service in minute detail. With customers that demanding, he knows absolutely what is needed for "business critical".[...read more...]